HELLO to all, sure many of us have already bought in the Rosegal online store and you are sure you want to know how to track or track your shipments, well let's go step by step of the crawl.
I'm going to skip the steps of how to choose your garment, take it to the shopping cart and pay it.
When you have already made the payment of your pledge, a message arrives immediately to the email with which you identify yourself in the ROSEGAL store confirming your payment.
After a few hours another message will arrive with the following information:
1. Order Number.
2. Tracking number.
Also the link appears where you can copy your order number and track your package like this:
Now you click on the link and a new page like the one in the photo appears:
Enter the tracking number there.
You click on search and the information of your package appears
from your exit from the store until the moment you arrive at your destination and finally at your hands.
HOW TO CONTACT THE CUSTOME SERVICE GUIDE
If you have any questions or questions regarding your order or any questions about the store, you can go to the ROSEGAL website and go down, down to find the title: Shopping FAQ.
Once you have found the title you click there and another window opens with all the possible questions you may have, be it payment, purchase, shipping, etc.
Check the list well and by clicking on the title the answer will be displayed.
You can contact the store directly through multiple ways.
go to the Contact us link.
Communicating with the ROSEGAL Team is always very easy, I hope this guide is helpful.
Hugs and even a next one.
Dianap.
